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Tag: internet

How to fight back against ‘rant’ sites

While ‘rant’ sites are not new, for many small and medium-sized business owners, the words found here from unsatisfied customer can sting. Of course the hurt from words pales in comparison to the damage done to your organization’s online reputation. For businesses with a limited online presence, these ‘rant’ sites can even turn up on [...]
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How to respond to criticism online

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react to negative brand criticism, so [...]
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Social Media in the Middle East

It’s possible you take your access to Facebook, Twitter and other social media platforms for granted. Maybe you’ve never thought about what a world without news feeds and constant updates and selfies from your friends and acquaintances is like. While there are moments when we’re all fed up of so-and-so’s latest attention-seeking Facebook status or [...]
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Represent your business properly on social media

Social media accounts for businesses are invaluable tools enterprises use to reach out to their client bases to fully understand their needs and wants. Make sure your social media manager understands the proper way to interact with people online, especially those with bad things to say about the company. Online reputation management mistakes As long [...]
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Don’t let negative reviews ruin your brand

Negative reviews on sites like Yelp, Trip Advisor, and Ripoff Report will damage your brand's online presence . So how can you protect your company from defamatory and false reviews that show up on search results for your business? Here's the best strategy. Don’t engage site or users directly Don't send emails demanding to have [...]
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IT policies to protect your business

Employees are one of your biggest security holes. There is no foolproof prevention method for human error, which is why employee mistakes are one of the most common causes of a security breach. To reduce potential risks, we’ve suggested a few IT policies you should implement to protect your business. Internet In today’s business world, [...]
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IT Security Policies you need to implement

Most business owners have an employee handbook. But when it comes to the online security of their business, often times this portion is either not adequately addressed, or not addressed at all. However, with cyber crimes an ever increasing threat, and the fact that employee error is one of the most common causes of a [...]
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Top 4 benefits of web monitoring

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online shopping sites by restricting [...]
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How web monitoring increases productivity

The internet is undoubtedly one of the most powerful tools for improving business productivity. But it’s also a magnet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. If done in moderation, five-to-ten minute breaks on Facebook, Twitter, and YouTube are harmless, but if employees spend [...]
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Build an Online Community for your Business

The word ‘Community’ is derived from the Latin term communitas meaning ‘things shared by many or all’, which hints at our innate desire to connect with others. With the Internet being such a powerful medium, connecting people regardless of their locations has never been easier. Imagine thousands and thousands of people that are genuinely interested [...]
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